Why Humblebee Coffee?

hum•ble•bee or huhm-buh l-bee
n.

Any large hairy social bee of the genus Bombus that nest in underground colonies. Prior to World War I the humblebee as referred by Charles Darwin was the original and common term for the bumblebee. Bees are so crucial in maintaining ecosystems and in crop production as they are pollinators. Simply put, the existence of most fruits, seeds, nuts and other crops are dependent on pollination by bees. In turn, the animals (including us humans) that eat these foods depend on bee pollination for its continued supply.

A smart man once said, “If the bee disappears from the surface of the earth, man would have no more than four years to live. No more bees, no more pollination, no more men!” These days you don’t have to be Einstein to recognise the alarming effects that a drop in worldwide bee populations is having on agriculture and biodiversity on our planet.

Arabica coffee is self-fertile but bee pollination enhances quantity and quality of yield.

The name Humblebee Coffee was chosen as tribute to bees for all the above reasons. They are some of the hardest working creatures on the planet, and because of their laborious work ethic, we owe many thanks to this amazing yet often under appreciated insect.

We aim to leave your order at your front door if we are able to access it safely. If you have instructions on how to access your property, or where to leave your delivery, please leave a note in the order notes before checking out.

We aim to pack and ship all orders from our roastery within 2 business days. We send our parcels with Australia Post – you can expect regular post parcels within 3-10 business days, and express post parcels within 1-7 business days.

If you’ve opted for contactless delivery within the Perth metro area, we consolidate all orders organise deliveries for Wednesdays and Thursdays each week, between 10am and 6pm.

If you have opted to pick up your order at our Mt Hawthorn store, you will receive an email indicating that your order has been completed once it is ready for pick up during our trading hours.

All packages are shipped on the Tuesday of each week. If you would like to place an order, or make any amendments to an existing subscription, please do so by Monday midnight.

We recommend storing your coffee beans in the resealable bags they came in. Once opened, expel as much air as possible before resealing and store in a cool, dry place away from direct sunlight. Your coffee tastes best within 4 weeks of the roast date. Thereafter, you’ll find that aroma and flavour will lose its vibrancy but will still be fine to consume.

Email us via our Contact Form and we’ll help to make things right!

Drop us an email via our Contact Form with your order number and correct delivery address as soon as possible and we’ll make the necessary changes before the parcel is sent out.

To change your delivery address, log in to your account and click on My Subscription > Actions > Change address and update your information accordingly. Just make sure to do so by Monday midnight so your coffee doesn’t land in the hands of someone else!

Congrats on the move! To change your delivery address, log in to your account and click on My Subscription > Actions > Change address and update your information accordingly. Just make sure to do so by Monday midnight so your coffee doesn’t land in the hands of someone else!

Of course, just log in to your account and click on My Subscription > Actions > Suspend. Once you’re ready to get back on our delivery schedule, simply log in again, follow the same steps but click on Reactivate.

Unfortunately, our subscription program is only available to be shipped to addresses within Australia.

Easy! Simply visit this link, key in your username or the email address registered to your account, and you’ll receive an email with a password reset link.

If you have any questions what we haven’t answered, feel free to email us and we’ll get back to you as soon as we can!

Our espresso roasts are roasted to a higher degree of caramelisation as compared to filter roasts, achieving a coffee with lower acidity and more body. These coffees are perfect for coffee brewed with an espresso machine, or with a traditional stovetop espresso maker. If you brew your coffee with a filter method but prefer a more robust cup of coffee, an espresso roast is the way to go!

Our filter roasts are generally roasted to a lower final temperature, for a shorter period of time. These coffees are best suited to brewing methods such as pour-overs, batch brewers, or with an Aeropress. You’ll find more flavour clarity with coffees roasted for filter, showcasing to a greater degree the beautiful flavour profile a coffee’s terroir and processing lends to your final cup.

If you enjoy your coffee with milk, creamer or any other extras, we definitely recommend an espresso roast regardless of brew method as you’ll still be able to enjoy the coffee’s delicious flavours and aromas!

If the destination is serviced by Australia Post, then yes we do!

Our scheduled roast days are Sunday, Monday, Tuesday, and Wednesday each week. All coffee beans available for retail will have been roasted within a week of your purchase or order.

Unfortunately, once you decide on a subscription plan (Blend or Roaster’s Pick), the only changes you’re allowed to make are to the delivery volume, delivery frequency, and roast level (Roaster’s Pick only).

The recommended grind setting varies with brew method. If you brew your coffee a few different ways, we suggest getting two bags of coffee, each ground for one brew method.

Sure you can. Just log in to your account, click on My Subscription > Actions > Suspend and make the necessary amendments to filter or espresso roast. Changes will have to be made by Monday midnight each week to be reflected in your next subscription cycle.

For all ongoing plans, you can easily cancel your subscription by logging in to your account and clicking on My Subscription > Actions > Cancel. If a payment has already been deducted prior to cancelling, you will still receive the last shipment you’ve paid for.

You may cancel your prepaid subscriptions by logging in to your account and clicking on My Subscription > Actions > Cancel. Unfortunately, we don’t offer refunds for all prepaid subscriptions. If you would like to change the frequency of your subscription, you may email us via our Contact Form with your request and we can work to tailor your subscription schedule to better suit your needs!

Of course! We always have some of our blends stored in reusable tins at our roastery. Simply bring in your clean containers and we can fill them up with 250g, 500g, or 1kg of the blend of your choice (depending on availability). We recommend storing your beans in airtight and opaque containers to preserve freshness.

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